This one day program helps participants successfully transition from worker to the Leading Hand role. Participants will learn how to get the best out of their team, get the work done through planning and delegation and apply effective consultation processes to solve problems.

This program is designed to equip your managers to manage poor performance and misconduct in a legally compliant way and minimise the risk of successful claims being made against your business.

The course has been broken down into short sessions and is structured so you will attend 3 x 1.5 hour sessions over a three week period.

This one day program helps participants successfully transition from worker to the Leading Hand role. Participants will learn how to get the best out of their team, get the work done through planning and delegation and apply effective consultation processes to solve problems.

The purpose of this topic is to assist participants to develop emotional intelligence competencies that should help improve relationships with others.

Does your business want to eliminate time wasters? This topic identifies and develops time management skills to assist participants in ensuring the efficient use of equipment, materials and people, and focusing their time on the tasks most critical to achieving long-term goals.

In most jurisdictions, there is a requirement for an employer to nominate a Return to Work Coordinator if they exceed a set threshold*. The role of the Coordinator is to assist in the management of workers’ compensation claims to support recovery and early return to work.

This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.

The purpose of this topic is to ensure participants understand their role in promoting a respectful workplace culture and achieving legal compliance.

This course is designed to introduce supervisors and managers, who have some practical experience, to the essential elements of leading people at work. This includes both the practical exploration of tools and techniques that every leader needs, as well as the critical aspects of being a leader. Here, participants will be asked to reflect on their own behaviours, and in doing so, establish a level of self-awareness needed to be successful in any managerial capacity.

The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.

Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Australian Industry Group's Digital Classroom is pleased to offer 1.5-hour sessions which explore the current Awards in detail.

This is a grassroots introduction program that helps participants successfully transition from worker to the Leading Hand role. The program aims to create a level of self-awareness around one’s own behaviours and the subsequent impact on team members. Participants will develop some basic communication skills and techniques and learn how to get the best out of their team. They will discover how to get the work done through planning and assigning tasks and how to apply effective consultation processes in the workplace to solve work related issues.

Psychological Safety in the Workplace

The purpose of this topic is to introduce participants (HR, H&S, Management) to the benefits of developing a strategy to manage psychological safety in the workplace and what needs to be included to ensure the strategy’s successful implementation.

Psychological Safety in the Workplace

The purpose of this topic is to introduce participants (HR, H&S, Management) to the benefits of developing a strategy to manage psychological safety in the workplace and what needs to be included to ensure the strategy’s successful implementation.

Investigating Bullying, Harassment & Misconduct Complaints

This workshop balances legal theory and practical skills to equip managers and HR practitioners to conduct effective workplace investigations into allegations of bullying, harassment and misconduct.